SHIPPING POLICY

We want your Kanga Style order to arrive as smoothly as possible. Please review our shipping information below before placing your order.

FREE STANDARD SHIPPING

We offer free standard shipping on eligible U.S. orders over $135 before taxes.

Orders below the free-shipping threshold will be charged the applicable shipping rate shown at checkout.

Shipping promotions may occasionally have separate terms or minimum purchase requirements.

ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment has been successfully completed.

Business days do not include weekends or recognized holidays.

During product launches, promotional events, holidays, or periods of high order volume, processing may take longer.

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

ESTIMATED DELIVERY TIMES

Estimated delivery times after your order has been processed are:

• United States: approximately 5–8 business days

• International: approximately 10–21 business days

These delivery windows are estimates only and are not guaranteed.

Actual delivery times may vary depending on your location, shipping carrier, customs processing, weather, holidays, and other circumstances outside our control.

TRACKING YOUR ORDER

If tracking is available for your shipment, you will receive a tracking number after your order has been dispatched.

Tracking information may take some time to update after the shipping carrier receives your package.

Once a package is in transit, carrier tracking information will generally provide the most current delivery status.

SHIPPING DELAYS

Kanga Style is not responsible for delivery delays caused by circumstances outside our reasonable control, including:

• Shipping carrier delays

• Weather conditions

• Customs inspections

• Transportation disruptions

• Incorrect or incomplete addresses

• Holidays

• Events beyond our control

If your order appears significantly delayed, contact us at infokangaroote@gmail.com and we will help review the available shipping information.

INCORRECT OR INCOMPLETE ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order.

Once an order has entered processing or has been shipped, we may be unable to change the delivery address.

If a package is returned to us because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply before the order can be resent.

LOST OR MISSING PACKAGES

If your tracking information shows that your package has not been delivered within the expected delivery window, please contact us at infokangaroote@gmail.com.

We may assist you in reviewing the shipment or contacting the shipping carrier when appropriate.

If tracking shows a package as delivered but you cannot locate it, please first:

• Check the delivery location around your property

• Check with household members

• Check with neighbors or building management

• Review the carrier's tracking information

If you still cannot locate the package, contact us so we can help determine the appropriate next steps.

Responsibility for loss or damage during shipment will be handled in accordance with applicable law and the policies of the applicable shipping carrier.

INTERNATIONAL ORDERS

International orders may be subject to:

• Import duties

• Customs fees

• Taxes

• Brokerage fees

• Other charges imposed by the destination country

Unless otherwise stated at checkout, these charges are not included in the product or shipping price and may be the responsibility of the customer.

Kanga Style does not control customs charges and cannot predict their amount.

International shipments may also experience additional delays while clearing customs.

Customers are responsible for ensuring that products ordered from Kanga Style can legally be imported into their destination country.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, or you receive the wrong item, contact us as soon as possible at infokangaroote@gmail.com.

Please include:

• Your order number

• A description of the issue

• Clear photos of the item and packaging when applicable

Damaged, defective, and incorrect items will be handled according to our Refund & Returns Policy.

QUESTIONS?

For questions about shipping, tracking, delivery, or your order, contact us at:

infokangaroote@gmail.com